Payment & Shipping
Payment Methods
- PayPal
- Credit Card
- Prepayment
Payment by Prepayment
Please transfer the amount directly to our bank account. Use the order number as the payment reference. Your order will only be shipped after the payment has been credited to our account.
Account Holder: Topstar GmbH
IBAN: DE18 7206 9220 0203 2490 00
BIC: GENODEF1SMU
Bank: Raiffeisenbank Schwabmünchen-Stauden eG
Shipping
The goods are shipped partially disassembled in a box. Delivery is made by a parcel service to the curbside or front door. Please understand that we cannot provide an exact delivery date for shipments via parcel services. Furthermore, deliveries to parcel lockers and post offices via DPD are unfortunately not possible. It may be helpful to leave information at your door or in your mailbox for the parcel service if you are not at home.
Within Europe
- Parcel Service Rates:
- Austria, Belgium, Czech Republic, Luxembourg, Netherlands:
€14 per package - France, Poland, Slovakia, Slovenia, Italy:
€16 per package - Spain, Finland, Croatia, Romania:
€25 per package
- Austria, Belgium, Czech Republic, Luxembourg, Netherlands:
- Freight deliveries:
upon request
Outside Europe
Shipping to Other European and Non-European Countries Possible.
Rates for other countries available upon request.
Delivery Time
Please refer to the delivery time stated in the respective product details. Unless otherwise indicated on the product page, the delivery time is approximately 1–3 working days from the first working day after receipt of payment.
Note: Please keep in mind that banks often require several days to process transfers, so payment may not be credited to us immediately.
